Controller and contact

The service provider is identified in the Imprint. Privacy questions can be sent to privacy@kivonote.info.

Data stored on your device

Notes, handwriting, text objects, imported documents, images, local search indexes, audio recordings, transcripts and recovery copies are stored locally on your device. Storage may be in the platform's app area or a local folder you select, depending on the edition. KivoNote does not send your notebooks or recordings to a KivoNote content server. Exported copies and any backups you configure are handled by the destination or backup provider you choose.

Files, microphone and recognition

KivoNote imports files that you select through the platform's file picker. Microphone access is used when you start a recording, which can continue in the background while recording is active. Android recognition may use installed Android or Google Play components; availability and processing behavior depend on the provider and device settings. The current iOS transcription implementation requests on-device recognition without a server fallback; Windows transcription uses an installed local speech engine. Supported languages and recognition availability vary by device and operating system.

Google Play, Microsoft Store and Apple App Store purchases

Pro purchases are processed by Google Play on Android, Microsoft Store on Windows and the Apple App Store on iOS, under the respective store's terms and privacy policy. KivoNote uses native store billing, including Apple StoreKit, to obtain product prices, request a purchase and verify or restore Pro access. Information used for this purpose includes product identifiers, transaction or purchase records, entitlement status and subscription expiration or renewal status. We do not receive your complete payment-card or bank-account details. Your notes, imported documents, audio recordings and transcripts are not sent as part of purchase verification.

For renewal, cancellation, refunds and restoration, see Subscription Terms. A store account is separate from a KivoNote account.

Website and support

This website does not use advertising cookies or behavioral analytics. The hosting provider may process limited technical logs such as IP address, timestamp and requested page for delivery and security. If you contact support, we process your message, contact details and any diagnostics you deliberately attach so that we can answer and resolve the request.

Legal bases and retention

Support and purchase-related processing is necessary to provide the requested service (Article 6(1)(b) GDPR). Security and reliable website delivery rely on our legitimate interests (Article 6(1)(f) GDPR). Legal records are retained where required by law; support correspondence is deleted when it is no longer needed for the request or a legal obligation.

Your choices and rights

You can delete notes permanently from Trash, remove recordings and export your work. Uninstalling does not necessarily remove exported files, user-selected storage folders or backups, and does not cancel a store subscription. Manage those copies and subscriptions separately. Subject to applicable law, you may request access, correction, deletion, restriction, portability or object to processing, and you may complain to a competent data-protection authority.

Changes to online services

This policy will be updated before KivoNote introduces accounts, cloud synchronization, collaboration, remote AI processing or other material online services.